Best Bathroom Upgrades in Fort Worth TX

I am extremely grateful to Martha, the Manager over the Housekeeping Service Department. She exhibited the best customer service I’ve experienced in a while. She was not only understanding and responded to my emergency with urgency, she was very professional. She sent out her crew who made my unit spotless.

They came and did a good job. But it was a day late. The first day they came, the electrician came alone saying he hadn't read the full report of what needed to be done and he was going to have to bring a helper. He did return the next day with a helper and the job was done. But really, don't you think for accurate work he should have read the whole job detail so he'd know how many people to bring out the first time around. That would have impressed me more.

I had a backup overflow in my bathtub and toilet in both bathrooms. I also had a continuous water leak all over the floor leaking out to my bedroom. I called four different plumbing services and all were closed for the Thanksgiving holiday. Finally got ahold of KMP.-Stevie came out earlier than expected, on a Saturday night Thanksgiving weekend. He was very friendly, professional, and kept me informed the whole time he was there of what he was doing. Used his camera & sewer machine to see if there was blockage in my pipe going from my house to the city line. He tried everything he could to alleviate the problem. Thank you Stevie, and thank you KMP for having someone available!I was told the problem seems to be due to all the rain and shifting of the clay soil. It created a hump/change in the angle of my sewer line going out to the city line which caused backflow issue. He told me the sewer line from my house to the city line needed replacing and realigned so it would flow properly again. Service cost for today, $1,000.Estimate cost to dig up pipe and repair, just under $16,000. Stevie was excellent. The cost to now do the repair sucks !!!!!!! Who has $16,000 laying around in their bank account? Just venting. Service was very good. Stevie spent a lot of time outside in the cold and wet!Ray