Best Underground Leak in Durham NC

on time good work good cleanup

This company did a great job, from beginning to end. They communicated throughout the entire process; assessed the problem/offered a reasonable quote for necessary repairs; showed up on time/arrived when they said they would, and performed the repairs in a timely manner. Reagan and his team are professional and courteous. But the best part of the experience was letting us know about their Family First program. Because of this program we were able to get the repairs done for a fraction of the cost! Will definitely keep this company in mind for future plumbing needs!

Husband and I have been renovating a house we purchased last year. Next project is to turn a bedroom into a master bath/closet. After reading the reviews and reccommendations from the community, I contacted Acme Plumbing in July to assess the new plumbing install and provide estimate, timeframe, etc... Was told we don't do that but if you find someone to do the new plumbing you can call us to hook it up. Huh? Your website says no job too big or small... among many other great liners to imply you are full service. And, if I do find someone else to complete project, they are obviously going to make sure they are capable of hooking it up as we secured a permit for the job and need to pass inspections, so why on Earth would I place a second service call to you? Super misleading and very frustrating when a company markets themself in such a way, but can't deliver.

Reply to Response from Owner:

Thank you for your response. The room had already been demo'd and was a blank slate - subflooring and four sheetrock walls, no additional work (tile, electrical, etc...) would have stood in the way. We were just looking for new plumbing install before we started new flooring, tile shower, fixtures, etc...

Excellent service! Called @4:15pm on a Sunday, he was at my house by 5:00 and had the issue fixed by 6:30, including a run to get parts. All for an absolutely reasonable price. Can't recommend enough.

Wallace Chambers was punctual and thorough. I had several issues for him to address and he did so efficiently. He did have to go in the crawl space and while he was down there he looked around for potential issues. He explained the work he completed and possible issues very clearly. I highly recommend him.