Best New Air Conditioner in Durham NC

The tech came in and got to work. Thinking he was going to do a great job the way he moved. I told him when I had a leak years back it was an issue with a switch. He said something wasn't sealed right and he stated he corrected it. About to leave I saw it was still leaking and he used a wet vac so I was thinking it should stop but he said give it two days. Really two days to stop leaking after you used a wet vac. I said ok and this morning got up and it's leaking worse than it was. Coming out my smoke detector and I know that's a hazard.Update after 2nd techAfter the first tech came out it was worse the 2nd tech sounded like he knew more and stayed longer working hard. He lef and now it’s even worse and now leaking in more places. I keep saying it’s not draining outside and it’s still not. I don’t know much about how this work but I know water should go outside some kind of way and it’s not. Fixing the issue with this company is making it worse.

Piedmont Metro is the absolute best. They’ve answered frantic calls, come out immediately and have excellent pricing while being kind, thorough and patient. We’ve had an a/c unit die at the peak of summer, which they kindly got limping along until the unit we needed was delivered, and just today they answered the phone before 8a and arrived before 10a to replace the downstairs furnace. Again, keeping it affordable even with the huge inflation of costs they are incurring. Everything is left neat and debris cleaned and they’re nice to my dogs. You couldn’t ask more of a company, or the individuals working for them.