Best Heating And Cooling Equipment in Durham NC

They are the Home Depots preferred installer for water heaters in Mebane. They gave me a quote that was 3X what my local plumber actually charged me ($440 vs $1300 ! ! ! ) to install the unit I bought at Home Depot.

During a time when customer service is at an all time low, due to worker shortages and increased demand, it's incredibly refreshing to call a business, have the owner answer the phone and and have same-day availability! Mr. William arrived within an hour of my call to fix my HVAC system that was not blowing hot or cold air. He asked if I wanted to watch him repair the unit and I enthusiastically said yes! Not many people take the time to walk you through through every step of the diagnostic tests. Once he pinpointed the issues (a safety feature that cut the system off and some faulty repairs from a previous HVAC company), I was quoted a price to repair, I signed off on the work and and my unit was back to operational within the hour. The whole process was informative, transparent and easy. Then I found out he not only repairs HVAC, but also plumbing and electrical. Last but not least, I love to support locally owned and operated, Black businesses. This was an all-around great experience and I will be calling again.

Trash trash trash. Came out diagnosed my HVAC then stopped returning calls to the warranty company. Had to get another company involved to clean up their mess. Bunch of lazy and unprofessional folks