Best Commercial Air Conditioning Units in Durham NC

I am always so satisfied with the service that Josh of ARS provides us with each year. He arrives promptly, gets the job done efficiently and effectively, and makes valuable suggestions as what we may need going forward. He has earned my trust by his performance and his experience.

I've had a home warranty company for three years and this summer is the first time I've had to use it. I live in Raleigh, NC and the average summer temp is 89 degrees with high humidity and this summer is typical.When my A/C started failing my warranty company told me to use Piedmont Metro. I am glad I did!This is a family owned and operated company with experienced technicians.My warranty company had me jumping through so many hoops and gave me a lot of grief, the only good thing they did for me in this saga was introduce me to Piedmont Metro.They were and are experienced and compassionate, they cared about me and my deteriorating situation of no air in my 90 degree house. My saga without air went on for 16 days while the warranty shipped two wrong sized coils that didn't fit my unit even though they were given the correct sizes.Piedmont went above and beyond by getting me a coil to fit my unit and telling me that they would settle with my warranty company. They knew that I was caught in the middle, in a 90 degree house for more than two weeks with temps outdoors in the mid 90's.I will use them for my HVAC and furnace from now on because they responded, they are experienced and actually had compassion for my situation. Good customer service with the people in the office and the techs in the field!I highly recommend them.