Best Dryer Vent Cleaning in Anchorage AK

Our furnace stopped working late on Thursday night (December 27th). I waited until 7am on December 28th to start calling for repairs and found Diamond Plumbing had availability to come and evaluate our heater at about 10am at their standard rates. The other shops I called were too busy and they wanted 1.5 times their standard labor rate to repair our heater after normal business hours.The morning temperature at our home was -10F so we agreed to have Diamond Plumbing come over to repair our furnace.Our technician was Demetrius. He arrived on schedule with a courteous disposition and professional work ethic. Our furnace now works great. Super job and Yes I would recommend Diamond Plumbing for excellent Plumbing and Heating results.

Called yesterday at 8am for our water heater that was leaking and starting to flood our basement. Called again around noon and was told there were two customers ahead of us. Called at 4ish and got the after hour person. Was called later by the tech and he said it would be after 8pm and the cost would be 300 an hour. I told him I would wait until today.

Called first thing this morning and I was told I was a priority but they didn't know what time they would be there. Wife just called and was told there was 3 people ahead of us due to no heat. I understand heat is important during winter. Why not call the customer and say hey this is what is going on. Why is the customer with no hot water the one that has to pay the 210 or 300 an hour to get stuff fixed.