Best Comprehensive Services in Anchorage AK

Great customer service. The technicians were knowledgeable and courteous. The technician who installed my garage unit heater carefully explained everything he installed and how to properly use it.

Flow Star was contracted by HSA Home Warranty Services to repair my boiler. Instead of repairing it, they diagnosed that it was unable to be salvaged, and that I needed to purchase a new boiler. They wanted to upsell me into a $12,000 new system. I was hesitant to do so, because I did not feel that I was given a satisfactory reason that it was not repairable. Instead of immediately taking their recommendation I went to a heating company that has great reputation for honesty in Anchorage for a 2nd opinion. The other company quickly evaluated the system, replaced a defective part, and for $600 had me back up and running again in 24 hours. They evaluated the reasons Flow Star claimed necessitated replacement and completely disagreed. After it had been repaired by another company, I asked Flow Star on the phone why they had recommended complete system replacement, when it could have been repaired. I was told that they knew it could be repaired, but they did not feel like the furnace would probably last more than a couple years anyway, so they wanted to just replace it so I wouldn't hold them responsible when it broke again in a couple years. I am very upset that this relevant information was not presented to me, or to HSA, as an option, in order for the homeowner and parties responsible for payment to make an educated decision. Though I do agree that the furnace is probably on its last legs, I also know that it is my right as homeowner to be given all the facts so I can make an informed decision regarding repair or replacement. I feel that Flow Star was only interested in making a sale of a new boiler, and that they dishonestly misrepresented the condition of the unit they were contracted to repair. This was not a decision they should have made unilaterally, and it was dishonest to misrepresent the condition of the malfunctioning boiler to me. I would never allow this company to work in my home again, and I will be spreading the word to my friends and colleagues. I was honestly shocked to see that they currently have 29 5-star Google reviews, and I looked through some of them. It was not a surprise to see that it appears that all the reviews here that mention boilers or furnaces show that a replacement was performed, and many water heater replacements as well. I would advise caution in accepting this company's advice to replace units, and always obtain a second opinion from a more reputable company first.

I called around for quotes from several business to have my residential septic tank pumped. After several companies failed to return my calls, and one no-showed on a scheduled appointment, I called A+ Home Services... They came out a day later and did a phenomenal job for a very competitive price. The technician, Owen, was extremely knowledgeable and a pleasure to work with. I paid my invoice that day over the phone with ease. They’ve earned my business for years to come.

I've used Sound Mechanical three times now and every time they do an amazing job and it's always very quick too, everyone is very professional and knowledgeable. They are very affordable compared to others in Anchorage. Highly recommended!