Best Plumbing Equipment in Anaheim CA

Extremely rude over the phone! Called to have someone come out to give me an estimate for some work on my house. Right off the bat, they made several incorrect assumptions then promptly spoke over me and raised their voice when I tried to correct their ignorance. You don't have to be the best or the cheapest to get my business, but you do have to be respectful to the customer. They spoke down to me as if I knew nothing about having a sewer line installed, but they didn't know I'm an architect and deal with plumbing issues routinely. What's worse is that they wouldn't even let me explain that to them. I would NEVER use their services and neither should you.
*****UPDATE*****
I've read your response and it reiterates all the incorrect the assumptions that you made on the phone. Since our one-sided conversation, I've had several, qualified, plumbers come out free of charge to look at the property and give me estimates. None of them wanted to charge me $425 (unlike you). However, the cost is not what bothered me; you're free to charge whatever you want. What bothered me was that you spoke over me, were very impatient and assumed my project would fail with me acting as the GC without even knowing my background or abilities. PS - there's a nice way to let people know you're not interested in doing a job.

We asked this company to replace a part of our water heater . The part was issued by Ferguson thru our warranty . The initial cost for this guys to initiate work was $500+. Their person went there replaced the part that was wrong . They charged us for the replacement and labor. The total expense was $1100+ and the water heater still not fixed. Two options we have buy a new one which will cost us $2 k or ask them to return and fix it and who knows how much they will charge us again. We are small business and during this pandemic we do not have enough income that will cover this emergency costs. It is unbelievable that small businesses have no way to fight this financial crisis! Just beware of this kind of deals that are hidden. Thank you.

This company is very reliable & professional the jobs are completed on time. I'm very happy & satisfied with the work. Thank you for your service.

I always call these folks when I have an issue with my old house. Always responsive, easy to work with, and accountable.

Been a customer for 15 years. Bernie was on time, did a good job. Checked the full system for proper function & was professional.