Best Emergency Service in Anaheim CA

Goldstar plumbing and Mr Sam has been my plumber for years. They give great service and always on time

Septic tank pumping. Add ons and shady business practices. I agree with some of the comments here questioning the validity of the positive reviews - at least based on our experience. The person taking our phone appointment explained prices for 1,000 gallon and for 1,500 gallon tanks. We had ALWAYS paid the 1,000 gallon price with other companies so we expected our tank was 1,000 gallons. The service guy who showed up was Sako. The tank opening is precisely 31’ to the curb. The first “add on” Saki charged was adding a 35’ hose to the 50’ house that comes with the service. It was bewildering how it was necessary to use an 85’ hose to reach a tank 31’ away. Next to our surprise he claimed we had a 1,500 gallon tank and charged us a rate that was $200 more for a total of $625.00!!! The highest we had ever paid before over 20 years was $375!

When asked how he measured 1,500 gallons he said he had a bubble measure on his tank. But that was after he pumped out the tank. He did not show us the level before he started pumping so there was no way to verify. He had been to other location(s) before our house in the afternoon. In short, there was no way to verify what he was saying.

When I complained to the company I was told they would remove the extra house charge. That was a no brainer considering it was easily proven not to have been needed. They refused to budge on the 1,500 gallon price based on the bubble level excuse. When I explained that the bubble level was nonsense in light of Sako not showing us the bubble level before he started. I was told that was a good idea and they would ask Sako to do that with future customers.

Finally, Sako said there were solids at the bottom of the tank that he could remove for an extra $1,900. Talk about “ups” and “extras”. Felt like a total scam.

Bottom line is we will never use this company again and strongly advise others not to use them as well.

I had a huge flood in my basement I called water damage restoration in Orange County and they were super professional they came same day late at night and they extract the entire water from the basement.
At the same time, they removed all the wet Sheetrock to prevent turning into mold the also left commercial dehumidifiers and fans for 4 days when they came after 4 days to pick the machines. Very professional setup, and to make sure that all the water damage was gone.They were super fast and professional and the crew was very nice all the way in the process I highly recommend them to anybody that needs an emergency service thank you guys!!!!

Great job.

I was having issues with my water heater and they investigated with me over the phone, we exchanged messages over text with pictures I sent, scheduled an appointment and they told me some things to try first. I was able to get it resolved on my own BECAUSE of them. I asked if I could venmo something as a thank you and they just said that I did a good job. Talk about a good impression. I can't imagine a more honest and helpful introduction and will tell anyone needing a plumber to reach out to them. Thank you again Old Town if you read this!

Great service very personable

DRAINNN GANGGG!!!!

Didn't know what he was talking about wanted to charge $5000 once I said no he dropped it down to $4000 for a job I got done for under $450 it was a waste of my time having to leave work early to meet with him