Old Towne Plumbing

My wife and I had a great experience with Old Towne. Carl Shields helped us get a new A/C system for our home after our old one started giving us some trouble. Him and his team provided great knowledge, excellent craftsmanship, and at a great price against the other companies we were quoted by. Highly recommended!!!

Old Towne Plumbing is a scammy company. I have a tenant who believed she had mold in her unit, so she called this company. Carl Shields came out and told her it was bad. I spoke to him and he told me it was bad and would need all sorts of expensive work. To prove it, he told me would come back to the unit with a camera and take pictures of the insides of the walls. He said he would hire a 3rd party company to take samples and do testing. Shields quoted me at $800 for the testing and told me that everything else would be part of a free estimate.

Everything about him seemed fishy, but I was very busy with other work at the time and my tenant was so convinced she was getting sick due to mold. I told Shields to send me a work contract before doing any testing. He never sent the work contract nor did I sign anything; he scheduled with the tenant and came in there to do the testing anyway and tried to bill me for $1,210.

When I objected to the extra $410 in extraneous charges, instead of addressing them, Shields started to accuse me of being an absentee landlord.

I don’t know how many plumbing companies out there make their work on predatory practices like this, but this is the first time I’ve ever come across it. Steer clear of this company!

Beware! THIEFS !.dont hire these people Carl SHIELDS AKA THIEF being the biggest scammer of all I tried to contact KARL BONHAN no better no cooperation once they got my money that was it .no cooperation.i sent a certified letter they returned to sender .

I was having issues with my water heater and they investigated with me over the phone, we exchanged messages over text with pictures I sent, scheduled an appointment and they told me some things to try first. I was able to get it resolved on my own BECAUSE of them. I asked if I could venmo something as a thank you and they just said that I did a good job. Talk about a good impression. I can't imagine a more honest and helpful introduction and will tell anyone needing a plumber to reach out to them. Thank you again Old Town if you read this!

My husband and I trust Old Towne Plumbing for any plumbing service our home may require. We were in need of several kitchen changes and after seeing the kitchen remodel, Old Towne Plumbing in Orange County did for Vicki Gunvalson, we did not hesitate to contact them to work on our kitchen. Being completely satisfied with all repairs and services, I recommend this company for all of your plumbing or remodeling needs.

Carl Shields is a crook and a liar lied about everything took thousands of dollars and didn't do any work if anyone knows where they bank please post it .I need to go claim my money they won't tell me where they deposited my unendourced insurance check won't reply to my calls or cooperate in any way does any one know where they bank ?

Professional People

Theae guys are awesome showed up and took care of my A/C in no time flat amd disnt gouge me in the price

Thank you to Carl and his crew for always stepping up and helping both my stores out with all of our plumbing needs. They are fast with their response and never let me down!

I highly recommend Carl Shields and his company at Old Towne Plumbing for all your plumbing needs! Ralphy and Aaron went beyond my expectations arriving quickly that same afternoon to fix a leaking pipeline that left water all over my kitchen floor! So professional, knowledgeable and trustworthy! I will be using Old Towne Plumbing for all my plumbing issues in the house! My plumbers for life!