Best Emergency Plumbing Service in Anaheim CA
Goldstar plumbing and Mr Sam has been my plumber for years. They give great service and always on time
Anaheim, CA
Septic tank pumping. Add ons and shady business practices. I agree with some of the comments here questioning the validity of the positive reviews - at least based on our experience. The person taking our phone appointment explained prices for 1,000 gallon and for 1,500 gallon tanks. We had ALWAYS paid the 1,000 gallon price with other companies so we expected our tank was 1,000 gallons. The service guy who showed up was Sako. The tank opening is precisely 31’ to the curb. The first “add on” Saki charged was adding a 35’ hose to the 50’ house that comes with the service. It was bewildering how it was necessary to use an 85’ hose to reach a tank 31’ away. Next to our surprise he claimed we had a 1,500 gallon tank and charged us a rate that was $200 more for a total of $625.00!!! The highest we had ever paid before over 20 years was $375!
When asked how he measured 1,500 gallons he said he had a bubble measure on his tank. But that was after he pumped out the tank. He did not show us the level before he started pumping so there was no way to verify. He had been to other location(s) before our house in the afternoon. In short, there was no way to verify what he was saying.
When I complained to the company I was told they would remove the extra house charge. That was a no brainer considering it was easily proven not to have been needed. They refused to budge on the 1,500 gallon price based on the bubble level excuse. When I explained that the bubble level was nonsense in light of Sako not showing us the bubble level before he started. I was told that was a good idea and they would ask Sako to do that with future customers.
Finally, Sako said there were solids at the bottom of the tank that he could remove for an extra $1,900. Talk about “ups” and “extras”. Felt like a total scam.
Bottom line is we will never use this company again and strongly advise others not to use them as well.
When asked how he measured 1,500 gallons he said he had a bubble measure on his tank. But that was after he pumped out the tank. He did not show us the level before he started pumping so there was no way to verify. He had been to other location(s) before our house in the afternoon. In short, there was no way to verify what he was saying.
When I complained to the company I was told they would remove the extra house charge. That was a no brainer considering it was easily proven not to have been needed. They refused to budge on the 1,500 gallon price based on the bubble level excuse. When I explained that the bubble level was nonsense in light of Sako not showing us the bubble level before he started. I was told that was a good idea and they would ask Sako to do that with future customers.
Finally, Sako said there were solids at the bottom of the tank that he could remove for an extra $1,900. Talk about “ups” and “extras”. Felt like a total scam.
Bottom line is we will never use this company again and strongly advise others not to use them as well.
1340 N Dynamics St # F, Anaheim, CA 92806
753 S State College Blvd Unit 22, Fullerton, CA 92831
I woke up to a flooded lawn and called these guys. They found a leak in my main water line and fixed it in a couple of hours. Nice people, I would use them again.
2047 S Mountain View Ave, Anaheim, CA 92802
Theae guys are awesome showed up and took care of my A/C in no time flat amd disnt gouge me in the price
Anaheim, CA
Thank you for being there. You are a pleasure to work with.
2284 N Glassell St, Orange, CA 92865
Leon is very professional, caring, and delivers excellent customer service! He took care of my upstairs bathtub leak and was very thorough with his work (of art!).
Anaheim, CA
Worst service I have had in 30 years..
Low effort.. unless he's writing a bill
Low effort.. unless he's writing a bill
Anaheim, CA