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Roto-Rooter technician, Jacob H (Tech 6041) efficiently cleared our basement floor drain. He was prompt, courteous and very professional. He wore protective shoe covers and left the area immaculate. I would recommend him to anyone who needed drain cleaning services.

I called Roto-Rooter after having a clogged line treated by another company. There was a terrible smell coming from the cleared line and I wanted a second opinion about the cause and possible next step. Zack spent time to educate me on the way the plumbing worked and what the likely cause was. Instead of a hard-sell approach for additional expensive services, he suggested a Roto-Rooter product that will hopefully resolve my issue. If not, I have a clear understanding of the next step to take and the cost involved and will absolutely be calling him back to perform any future plumbing procedures.