Best Water Meters in Dallas TX
Horrible customer service and shoddy work. I called another plumbing company for a leak underneath my kitchen sink because I had the same or similar problem in November 2021 and thought that the work was still under warranty with that company. When the plumber arrived from the other company and after fixing the problem, I asked him what the issue was and what could be done in the future to prevent this. He stated that I needed to get a new garbage disposal. I told him that I just had a new garbage disposal installed by another plumbing company (One Source). He then informed me that the disposal was not connected properly and said that the pipe was not placed far enough up. Had I known that the problem was related to the installation of the garage disposal by One Source, I would have called One Source to rectify the problem, but I didn't know until after the repair was made. When I contacted One Source about reimbursement, including providing the receipt of the work done by the other company, they refused to reimburse me stating that their work was under warranty and that I should've contacted them instead. However, as I explained to them, I did not know the leaking water was related to the improper installation of the garbage disposal by their company.
www.onesourceplumbingtx.com
3839 McKinney Ave Ste 155 - 815, Dallas, TX 75204
Very disappointed, I scheduled an appointment for this morning for a stoppage and when I called the office I was told that there was no record of this as well as being booked up for the week. If I could rate it lower that one star, I would. I don't think I could trust to do business if you cannot keep up with a service appointment.
flowplumbing.com
Dallas, TX