Best Tile Work in Dallas TX

They were good and very nice overall to deal with. We needed plumbing work ASAP and I talked to a lady who was very nice and she said she would have someone call me right back. I had to call them back and I talked to the owner's son. He was very nice and tell him I decided to go with Roto Rooter because I needed someone that day and could not wait however I ended calling Atlas back because the Roto Rooter guy (he was very young) could not tell me who I needed to fix my sink that had fallen. The owner's son at Atlas took the time and explain to me who I needed and gave me a recommendation. Unfortunately I ended up getting someone else to fix the sink and I called Atlas the very next day to hook up the sink and a new garbage disposal. However the part I am not the happiest with Atlas has to do with the plumber himself because when I asked him about a part in the sink if he had match to the part he said yes, but his part didn't match my sink. He was very professional and knowledgeable about plumbing. He did do a great job otherwise but I could have done a better job replacing the part to my sink by going back to Lowe's and getting the part myself. Am I happy with Atlas and their customer service? Yes for the most part but if you want parts to be matching inside your sink I suggest you buying the pieces yourself and handing it to them because they won't have it otherwise. They are very accommodating when you need someone ASAP and helpful too!!!!

When the freeze happened we had a pipe in our bathroom burst. They quoted over the phone, it would be $850 for them to come out and fix it. I felt it was pretty high but given the situation I could understand. Once they got out here they said that now the job was going to be $1,900 because they would have to cut through about 3 ft by 2 ft of tile. That we could either pay that or they could leave. We had just been without power for 2 days and I hadn't slept, not to mention I have a 3 year old. I went ahead and paid $1900.00 for an hour and a half of work.I would have just chalked it up to a bad experience except about 3 hours after they left, it started weeping right by their repair plus the valve for the shower would not turn on at all. I called and told them that night. They made two different appointments to come out and never showed. after a month, 5 phone calls and 2 no show appointments, I called a second plumber who came out and did twice the amount of work and only charged me $375.I tried to call them back, to tell them they needed to pay for the second plumber. They promised they would call me right back and once again ignored my calls. I gave them every chance in the world to make this right and instead they took $1,900 from me and just hoped I would go away. I plan to file a claim with the Better Business Bureau.

We had a need to install a self-contained elevator (Lift) in our home. When we first met Chris, he explained very thoroughly what needed to be “cut-through” our second floor in order to have our needs met. His team of workers, Edil, Greg, and Jonathan were working at our home for four days. What a lovely team! Edil (Project Manager), was a delight to work with... all three gentlemen were great! They were meticulous and clearly explained every next step to get the job done. We would hire HomePro and this same team to do other jobs at our home if the need arises. Thank you, Chris, Edil, Greg, and Jonathan!