Best Hydrostatic in Dallas TX

A tankless water heater was purchased from 3G Plumbing and installed by them. The water heater failed city inspection 3 times before approval by the inspector. The inspection required a larger gas meter, several gas regulators, and exhaust vent pipe none of which was initially installed by 3G Plumbing. I later had performance issues with my water heater. In my telephone conversation with the manufacturer I was informed that 3G Plumbing did not install an air intake pipe for venting outside which was the causing the performance issue. The manufacturer would not honor the equipment warranty until the pipe was installed. I contacted a qualified plumbing company that agreed with the manufacturer and made the necessary equipment correction per the installation instructions. Buyer beware. Do not use 3G Plumbing for water heater installation.

The plumber that they sent out put the gasket and spring on backwards, which caused our hot water to run all weekend. We had to get another plumber (from another company) to come out and they were able to see the problem and fix it very quickly.

I don't typically review companies but I feel good plumbers (service professionals in general) are becoming harder and harder to find so I felt I should help others looking for a reputable plumbing company. My elderly father had a dishwasher, washer, sink and toilet that were all giving him issues. He had another plumbing company come out a couple of months ago and sort of fix the issue. I say sort of because they ran a snake where they could, never really fixed the issue but still charged him $200. I have used O'Bryan Plumbing in the Allen area and was please with their service so decided to let them look at my fathers home. We set up an appointment. My father is a bit nervous of strangers in his home so Asa and Javier called me ahead of time so I could let my father know they were nearly there. They kept me informed by phone of their progress and explained the issues and solutions in detail. They resolved all of his drain issues at a reasonable price. I had dinner with my father later that evening and he commented on how polite and respectful they were. I believe if you choose to use O'Bryan Plumbing you won't be disappointed.

Replaced 2 50 gallon water tanks with much smaller and efficient tankless recirculating Rinnai system. VERY RESPONSIVE, smartest team ever seen and great service by Wesley and Cory, and the owner Patrick who personally stopped by to check in on us. The crew was on time, thorough, explained what we needed to know, and cleaned up afterwards. Now our ‘go to’ company for ALL things Water and Plumbing!