Best Water Line Breaks in Columbus OH

Super disappointed with the customer service of this company. They charged us our $100 home warranty deductible to come out and tell us that our sump pump was working correctly. Literally did no work on it, and instead of charging us their $45 service fee (which we would have had no issue paying because they did come out), they took the $100 and ran with it. My husband called last Thursday and was told the manager would call him the following day...but no phone call. Called again today and was mid conversation with a worker and was hung up on. He called right back and no answer. He called multiple more times after work only to have his call ignored (ring once then sent to their voicemail) despite their office still being open. Shady business practices all around. We have reported them to our home warranty and will not be using them again.

These guys are great I would highly recommend them. I called them one morning and got an appointment almost immediately that day. The plumber they sent was John and after looking at my problem he told me that I could get the parts I needed under warranty from Delta, to order them and call when I had all the parts. He said he would come back and install them. Two weeks later he was back completed the installation for a very reasonable price and even deducted the cost of the first service call from my bill. I couldn’t be happier and would highly recommend it one time plumbers to anyone in need of plumbing work. I would ask for John.