Best Major Drain Line in Columbus OH

I used Waterworks to replace my sewer line, install a sump pump and roughs ins for a bathroom, and wet bar in my basement. The sales person was very professional during the bid process and gave us a good price for the work. The sales person was also honest about the urgency of some of the work which was not the case with some of the other contractors we spoke to. However once they started the work we had a number of problems. First they put the sink in the wrong location 2 times despite the fact that we had marked the location for them on the wall with permanent marker. Next, they called and told me that they had finished the work. However, when I came home I found that crucial parts of the project had not been touched and they left the basement looking like a mud pit. Finally, to top it all off they got a tool stuck in my sewer line on a Friday and had to shut off my plumbing for the weekend until they could get a permit to dig up the alley behind my house to get the tool out. After all these issues they were fair with me in issuing me a credit for the work but it wasn't worth the headache. A year and a half later my basement flooded when my sump pump failed due to the check valve not being installed properly. When I asked them to come out and look at the sump pump they told me they had no record of them installing a sump pump at my house! I would never recommend using this company even if they give you the best price. I think they are honest and ethical which is great but unfortunately those qualities can't cover up technical incompetency and bad record keeping.

We had a sewer backup on Christmas Day. They sent someone that evening who worked hard but couldn't clear the block. They came back the next day, even without their preferred equipment, which had broken, and worked and worked until they got it cleared. We had checked with other companies, who would not even attempt it because of the low temperatures. And then, they even helped clean up the mess. They deserve more than 5 stars!

Helpful, professional, priced reasonable Ive referred him to several of my clients.

Phil is very knowledgeable and professional. Phil takes the time to explain the issues as well as the steps needed ro correct the problem. I highly recommend the services of Columbus Gas Pro, the owner is easy to work with & provides great customer service.

They do a great job for our apartment complex fast reliable. Good people here absolutley recommend

We had Jeremy and Jenny do a number of long-standing yet pressing projects and they were super responsive and efficient. They did conscientious work and moved fast, even with the project turned out to be more elaborate than initially expected. Soffit repair, roof repair, electrical work, gutter repair. Jeremy handled it all quickly and professionally. Would recommend for anyone who needs some home repairs done!