Best Custom Homes in Columbus OH

Thank you to all the people I spoke with at Apex. From the person I spoke with when I called to set up an appointment, to Both of the technicians that came out. The all were very courteous and professional. They explained everything during the process in a manner that was understandable. The first Technician called prior to coming out to gather more information on my situation so that he could show up prepared with everything that he would need to make sure he could remedy it. Then after that, the Second technician arrived and he also explained everything that we were seeing on the camera and what the next steps would be.

Will hire again! Really great customer service experience. I hired Ben Franklin to rough in two half baths in my duplex and they did great work. They worked around my scheduled and let me know exactly what they were doing each step of the way. Cleaned up afterwards as well.

Initially a good company to work for.

Then goals become unrealistic.

Material acquisition was problematic to say the least. They never had material to complete the jobs at hand. Then wanted to know why job was taking longer.

Company supplied specialized tools, however they wanted them back almost as soon as they reached your hands.

The company vehicle was a nice perk. However, it spent more time broke down than running. When it was broke down, drove own vehicle a lot. Company paid for gas, but additional wear and tear on vehicle was out of pocket.

Overall would go back to them if I had to, but would avoid if all possible.