Best Changing Furnace in Columbus OH

Great service. Our sales/technician Nicole fantastic. She was friendly and knowledgeable. It was easy to schedule a quote and install. Everyone we dealt with was friendly, and provided an overview of what they did. Great pricing on top of it all. They guarantee their work and were quick to respond when we sprung a leak from a faulty pipe. My one recommendation would be to further educate the on-call company to provide better communication and updates. I did have to reach out a few times to get updates. I will be reaching out in the future for any additional HCPE needs.

Had a technician come out on 11/14 /22 I requested to have a tech come out and see if my furnace can be relit ? He did the opposite he looked at it and told my son my furnace is old and needs replaced!! I asked to speak with him and said did you even try to light the pilot he said no “the wires are to old “ however I had another EXPERIENCED company come out did a FULL DIAGNOSTIC test and was ABLE to light the pilot! ATLAS BUTLER YALL good on telling people no refund. But I’m requesting my refund ! And I’m waiting on it!! $8911/30/2022 I’m STILL WAITING ON MY REFUND!! $89!!! I’m not going to have you keep $89 for a service that was not done I had to have another company come out to do what I had asked atlas in the first place to do.