Best New Water Heater Installation in Columbus OH

The technician was prompt and polite, but the company does not favor the customer nor employee. I get the impression that American Air takes advantage of the lack of customer and employee understanding. I had a simple coil replacement job that needed done. I was quoted from a pricing chart that ran anywhere from $2915 up to $5830 minus the price of the warrantied coil (so $2500 - $5400). What! I asked for the company's general hourly rate, knowing that the coil replacement shouldn't take more than 4 hours. I was told around $200/hour. If that was the case they job should cost $800 plus the cost of additional refrigerant. But the poor tech isn't authorized to setup the service at an hourly rate. American Air doesn't even tell him the true hourly rate. Why would they when they are charging $200 per hour and paying him $15/hour. So I called the service manager to get the true cost and schedule service. I am routed to voicemail. A day later and I never received a call back. At this point I without AC for 3 days. I have had enough and decide to call another company. Sure enough, they quote me $600 to $800 in total to do the work. They gentleman that shows up to look at the job even tells me that he used to work for American Air. I wonder why he left.

Awesome

I had a small, last minute plumbing job that needed to be done same day. A technician came at the earlier time of the range I was given and got the job done quickly and professionally. I really appreciate the same day service!

We used Miguel and his crew for multiple rooms in our house. He has two more rooms to complete and can't wait to plan those. They do great work. I love each project.

One of my favorite sayings is... You are only as successful as the people you surround yourself with. Let me tell you Vic is one of the ones you want to have around you. He is experienced, honest and fair. I highly recommend him. Thank you Vic for the great work you did on our gas line.

A plumbing came out and did a great job for me. Cary is a really polite and knowledgeable guy. I strongly recommend them.

The team was very professional and efficient.
Had to have a drain line from the laundry room rerouted because of back ups that ran down into the kitchen.
Plumbing fixed and all the drywall in the laundry room and kitchen ceiling was repaired.
I will definitely hire them again for repairs around the house.