Best Other Repairs in Cleveland OH

Had a leaking toiled in our warehouse. I thought they were just coming for a quote but Ricky said he could fix it right now and replace the leaking valve on the other toilet too. All done in record time. Definitely would call them again.

What a great company to work with!! First impression - Customer Service rep on the phone! Super professional, enthusiastic and empathetic to our situation! Hot water tank leaking, and we need help! Neptune was amazing! Prompt, and courtesy service! Our technician Derek R was amazing and we are very thankful for his time and service!!! Highly recommend this great company!!!!! Thank you so much!!!

I scheduled a service visit when I had moved into my new home over the weekend of July 31, 2021. I received a confirmation text of the work order on Monday, August 2, 2021 at 4:36PM. On Tuesday, I called to confirm the appointment and was told between 8-12 arrival time, when it was 12:30. The operator confirmed that I was still scheduled for the day but that they were running behind. I did not receive a call later in the day to reschedule, and no one showed up. I called the next day around 12:30 again to confirm I was still on their schedule and was given the same response as the first time, that I was scheduled for 8-12 and that they were slightly behind schedule. I was later called by someone else to confirm I was next in line for service. I then received a text that specified my technician, Steve, was on his way at 1:15. Steve was great. He unclogged the toilet in our basement that someone had previously put wet wipes into (he pulled them out and explained why it was bad, and I completely agreed with him). I had Steve look at the piping in the basement and then a leak from the toilet on the second floor. Turns out the toilet was super old and needed to be replaced because the back section was loose. He offered to have a quote for AAA picking up the toilet to install, and also quote just the labor for install. I have not received that quote yet, but it has only been 24 hours. Steve was very professional and knowledgeable and provided me some great information about the drainage system I had in place in the basement, and toilet maintenance. He didn't mind me hovering as he completed his tasks and we had great conversations. The scheduling aspect was not ideal, as I was hoping to have received notice on the Tuesday they were not going to get to me, and had to call in to confirm the appointment on two different days, but overall it was a relatively painless experience. I will be returning to them for the second floor toilet install with or without a quote, once I am able to obtain a new toilet.

I have used Plumbing Tech LLC before and find Kyle to be very responsive, professional and courteous. I definitely will and would refer and recommend Plumbing Tech for your plumbing needs. I called them and within 24 hours I received quick and timely service, who gave me options and solutions to our problem.

They were able to come out the same day and fix the leak we had under our sink. Excellent work for a very fair price, I would recommend using them

Advertsed 24/7 and when called at 4:30 am was told he couldn’t come out, he was too tired. Wow

On time, friendly, respectful and a willingness to keep the homeowner informed.