Best Custom Remodeling in Cleveland OH

This company is honest, and professional. Dependable and always on time. I highly recommend their services.

Dan was there for us when we needed him! He is professional, courteous and did high quality work! We highly recommend him!!

I’d give zero stars if I could. Months and months of waiting for a bathtub to shower renovation turned into pipes leaking and needing the job done asap. Once we told Litts we would be doing business elsewhere if they couldn’t do the job they promised it was “oh we can be there on Monday!”
Seemed like no communication between Jerry, demo, plumbers, or anyone else. One guy would come out and do one thing for 4 hours and leave for the day. Wasting over half of a day of work. This project took about a month and was never completed. Outlet covers were never given to us, multiple bathroom tiles were BROKEN. When Jerry came to see how the work was going he brought up the tiles being “loose” I said they weren’t broken or chipped at all before your guys came into my house. His response was we can get some tile out here and fix that up for ya.. yeah I’m sure for another $2,000.. also charged $1000 for a “specialist” to locate a manifold that our house does not have. I was told multiple times the house didn’t have one, but the guys still tried to find it for 2 days.
I was hopeful this would turn around but it never did. After 12+ random men freely walking in and out of my house the shower doors finally being put in after WEEKS of having to go to family’s houses to shower daily.. water leaks all over the floor… such a waste of time, energy, and so much money. 10/10 do NOT recommend..

Dave came out to a leaky water heater at our home. Very nice and informative. I was a bit shocked at the amount did not cover but then found out a Tankless water heater was our best option. He did a clean job and knew the product well. I was very happy with the finished product. I have referred them a few times and will use them again .

What a great company to work with!! First impression - Customer Service rep on the phone! Super professional, enthusiastic and empathetic to our situation! Hot water tank leaking, and we need help! Neptune was amazing! Prompt, and courtesy service! Our technician Derek R was amazing and we are very thankful for his time and service!!! Highly recommend this great company!!!!! Thank you so much!!!

Eliahu did a fantastic job on our bathtub. It has never looked this good!! We are more than pleased!