Best Whole Home Repiping in Cincinnati OH

This plumbing company is very detailed. To let you know when the plumber is on the way. The plumber was very friendly and very knowledgeable. And very efficient as well. I would highly recommend them!

My dealings with this company have been a long and bumpy road, which have only gotten worse as they went. Initially, I had them come and service a split unit that was not working. After their service call, it was less than a week until the unit was not doing anything at all to cool the space. At that point, they sent out a salesperson to look at our setup and quote us on replacing it altogether. I also requested a quote for replacing five geothermal units. The salesman was friendly enough, and seemed eager to help get things working as they needed to be, however, he did get a bit salty upon hearing that his quote for the job was not the only quote we were getting. Weeks went by with no response from him on that quote. When I called the office, I was told that due to the size of the job, they did not want to take it on. So here I am, a client on the hook with 3 split units and 5 geo systems, and they have decided to NOT take my money. A bold and interesting choice in this economy, to say the least. The most frustrating aspect of all this is having my family suffering through 90+ degree days, with it 89 degrees in my living room, thinking there was actual hope on the horizon, only to find out we'd been completely ghosted by these guys. I can't think of much that is more unprofessional than that. If I could give my experience less than one star, I absolutely would.**As an interesting addition, the split unit that prompted our initial reaching out, and which we were told by T&G would need replacing, was fixed by a technician from another company today in a matter of minutes. I guess they'll be the ones who get the rest of the jobs, as well.

They replaced the water line from the meter to the house. There was one issue which they came out and addressed promptly. The personnel were very easy to work with. Stiĺl need to wait for the soil to settle in the 4 foot deep trench and around the meter.

Saul called as soon as he was on the way. That really helped me to watch for him.
What a great guy!! Very knowledgeable and friendly. He treated me like one of the family and I highly recommend this company. Everyone I have talked with or have helped me have been so sweet and kind.
I have often thought they had the perfect name for their company..Best Plumbing because in my opinion, they are the best.