Best Finish Plumbing in Cincinnati OH

My wife and I moved into our first home only to find out the previous owners did not disclose a back-up issue in our unfinished basement. Tarvin snaked my clean-out line and found a collapsed pipe on the city side of my property. Mike Tarvin called me and walked me through the process of getting the city onto the property to fix my problem.

Mike resent his technician out to my property when asked and he personally followed up with me multiple times to make sure my problem was being resolved. I would use Tarvin Plumbing again and would recommend them to my home owning friends.

This company accepted a job through my warranty company and have canceled and rescheduled every time they set up an appointment. It's been since May 25th. Today was the last straw. This was the last text, I know we keep changing times on you and I am sorry. usually I don’t work on the weekends but I am going to set up a day this weekend just for you so we can knock out all of your stuff. How is Saturday morning? If you would rather not use us I do understand.
I just wanted the leak to be fixed so I could use the bathroom and responded that it was fine, and at this point, he was pretty much family. We set up a time of 10 today(July 29). He texted at 0730 asking for my address again, and I responded. At 1018 I called and it went to voice-mail...I called again at 1041 letting them know to just cancel the job as they are obviously not interested in doing it. I just wish they would have said something sooner instead of wasting my time. I wanted to do business with these guys.