Best Any Plumbing Issues in Cincinnati OH

Great professional service! Scheduled quickly and completed work quickly! We will definitely be using them again when the need arises

Their expertise makes them stand out among the rest.

Great experience and fair price for the work done.

I was recommended to 24 HR Emergency Plumber Cincinnati Inc by some neighbors in my community. When I had an emergency, I called in for a toilet repair and they were able to diagnose the issue, give me an estimate, and fix the toilet in one day. WOW, THAT WAS REALLY HELPFUL.

My washers drain pipe clogged up. I could not free it. I called the company(not Jolly) that I contracted with a couple of years ago and made an appointment for a service call. They gave me a date and time. The morning of the appt. they left a message saying they were booked up andcould not respond for a week of 10 days. With a tub full of water sitting in my washer, I called Jolly for an appt. They were here the next morning at 8AM, snaked the obstruction out, water gone from tub. Wife happy!Guess who my new plumber is.

Thank you, Five Star Cincinnati Plumbing, for your same-day response to my water heater issue! I greatly appreciate your prompt service and excellent work.

I cannot say enough about this company. Their knowledgeable staff came to my rescue during the Pandemic when no one else would and didn't quit until me and my 11 year old had our plumbing in working order .Thank you Rockie and Andrew for everything

They replaced the water line from the meter to the house. There was one issue which they came out and addressed promptly. The personnel were very easy to work with. Stiĺl need to wait for the soil to settle in the 4 foot deep trench and around the meter.

Showed up early, and let us know they were coming, did a great job and were very nice. The price was great as well.

Cody arrived timely and well-prepared, with a big smile. He was polite, professional and knowledgeable. We walked through the issue and he respectfully described the options and costs…then quickly & efficiently handled everything, reviewing the work upon completion to ensure we were satisfied. We’ve used BEST Plumbing several times now and will continue to recommend them!

Contacted via Angi for repair/replace of water heater. Spoke with Eric Warner 3 times prior to him responding to my home for an estimate. At no point during those conversations did he mention a $129.00 Trip charge. No other contractor requested a charge for an estimate. If you contact or are contacted by American Rooter, be sure to enquire about a fee for an estimate. I will also be filing a complaint with the BBB and Angi.

I used a home warranty and the warranty company screwed up and didn't send in a work order but the plumber was very responsive. He did a tremendous job and I would recommend him to anyone. Please use his company. He is very good.

First Visit:
Recently, I enlisted Roto-Rooter's services to clear clogged pipes in my kitchen and laundry room, but the outcome was unsatisfactory. Adding to my disappointment, the plumber initially claimed they couldn't access the roof to clear the four pipes, despite another company doing so successfully six years ago. He even said that would have been faster and had a better result. However, the plumber later contradicted himself, mentioning they could access the roof with a harness, but a shortage within their company prevented its use. This raised concerns about safety protocols and organizational efficiency. I reached out to the manager, who confirmed their plumbers weren't permitted on roofs but admitted they could access commercial roofs. The next day after water started seeping through the floor after running the dishwasher. I called our appliance repair man and he showed us the water was not coming from the dishwasher or from under the sink. The dishwasher wasn't the cause, and as the issue emerged after Roto-Rooter's work, I contacted Roto Rooter and they sent a repairman who denied responsibility and claimed we had bad pipes, despite PVC replacements of all our pipes a few years ago. When I requested a camera inspection, he wanted to charge me. Later, the manager, Ross Musa, called and repeated the same, but in a rude and arrogant manner. The high price of $480 to snake a pipe where the avreage charge in Fort Lauderdale, Fl is $75-$125 for minimal work, along with conflicting information from the plumber and manager regarding roof accessibility and safety gear, left a negative impression. The damages they caused, including the pipe they broke with the snake and subsequent water leakage, only added to my frustration. As a business consultant for 52 years, I strongly advise thorough research and exploring alternative options before considering Roto-Rooter for plumbing needs. I would like them to fix the pipe they broke or prove i have bad pipes and refund my $480.000.
Part 2 the reply from Roto Rooter:
From the Consumer on Wednesday, July 19, 2023 Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID 20343412, and have determined that this does not resolve my complaint. For your reference, reasons for rejection are included below.
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Visit #2
They the same tech to take a look at my problem.The technician who arrived at my house turned out to be the very same person who had caused the initial problem. It was a frustrating and unexpected coincidence. When he showed up, he casually asked if I had called Roto Rooter, to which I replied, questioning who had sent him. Seemingly uninterested, he began to head back to his truck.
Once he finally came in to inspect the issue, he confidently stated that my kitchen floor was not leaking. However, he insisted that he turn the water on to properly assess the situation. He poured 15 gallons of water down the sink he said. Still, he maintained that there was no sign of a leak, assuring me the problem was resolved.And than the water coming up through the floor .
I asked him if it was possible for a plumber's snake to crack a PVC pipe. He admitted that it was indeed possible. He insisted that the only way to determine the exact location of the leak was by running a camera through the pipe. I agreed, thinking it would finally put an end to the uncertainty surrounding the situation.
However, much to my surprise, he then informed me that running the camera would come with an additional charge. I couldn't believe it –
Sadly, this was not an isolated incident with Roto Rooter. Numerous complaints had been filed against them for breaking pipes with their plumber's snakes.
Dealing with this situation had left me feeling disappointed and disillusioned with the service industry and Roto Rooter.

We now have water leaking under the floor it will not dry up even after using a shop vac.

I would like my money back $480.00

Randy from G&R plumbing charges outrageous prices. He took advantage of my 80 year old mother. He charged her over $141.00 to fix a handle on her toilet. I was out of the state or I would have fixed it in 5 minutes after buying the $5.00 part.

She could have bought a new toilet for that price. I told her to never call him again and to also warn her friends.

This is not the first time I have heard that he overcharges people.

I told my mother to never call this man again and to warn her friends as well.

I recently had a very frustrating experience with A All Valley Plumbing & Sewer Service, and I am compelled to share my disappointment with their lack of communication. I wanted to hire them for a plumbing issue that needed immediate attention, but their failure to call me back left me in a state of frustration and inconvenience.

First and foremost, when I initially reached out to A All Valley Plumbing & Sewer Service, they were prompt in answering my call and seemed attentive to my problem. We discussed the urgency of the issue, and they assured me that they would get back to me shortly to schedule an appointment. Unfortunately, that was the last I heard from them.

I patiently waited for their call, assuming they were busy attending to other customers or encountering unforeseen circumstances. However, as the hours turned into days, I began to grow increasingly agitated. I made multiple attempts to reach out to them, leaving voicemails and sending emails, but to no avail. It was incredibly frustrating to be left hanging without any explanation or acknowledgment of my inquiries.

What disappoints me the most is the lack of professionalism displayed by A All Valley Plumbing & Sewer Service. As a paying customer, I expected to be treated with respect and receive updates regarding the status of my service request. Even if they were unable to assist me, a simple phone call to inform me of the situation would have sufficed. Their failure to do so demonstrates a complete disregard for their customers' needs and a lack of basic customer service etiquette.

I strongly advise anyone in need of plumbing services to steer clear of A All Valley Plumbing & Sewer Service. Their unresponsiveness and lack of communication have caused me significant frustration, inconvenience, and financial losses. There are numerous other plumbing services in the area that prioritize their customers and deliver the service they promise.

I sincerely hope that A All Valley Plumbing & Sewer Service takes this feedback constructively and works towards improving their communication practices. It is essential for any reputable business to prioritize effective communication with their customers, and I genuinely hope they rectify this issue to avoid disappointing others in the future.