Best Septic Tanks in Chicago IL

First off, did not keep their promise of informing me 30 mins before they would arrive. I ended up calling them 3 times to get a status update on the plumber to eventually canceling the appointment. The building engineer, other people in the building were inconvenienced because of this 2 hour wait and watch. And by the way, getting bounced around between customer service and dispatch and hold and then dispatch was no fun!After rescheduling for another time, to replace a below the sink valve and flushing the water heater guess what they charged me? $898. For a 1.5 hour job? If it was NOT for the guests in my house I would NOT have willingly gotten ripped off by these guys.Finally, the plumber and I agreed that he will walk me through the work that he did after he is done. He decided to walk way from the job site without talking me to and walking me through the work he did. His excuse - you have 6 months of warranty on this stuff anyways. Why does it matter?I would look for alternatives before you call these guys.Update --- Got a follow-up call from Roto-Rooter.This is how disorganized the company is.I got one call from the dispatch center to discuss the dispatch related issues. The person who called had NOT reviewed the calls or looked over the notes before calling me.I got a second call from the corporate office for the personnel -plumber involved. I learned that the plumber due to company policy required to leave the job site once he / she has done all the work to the next job site. So if they don't tell you they are done or don't demonstrate to you that they fixed what they came to do its totally normal. This woman told me that they are NOT required to do that. This is the corporate way.

The team of experts who came over to my place were very professional. The technician was specifically highly skilled while the crew exhibited courtesy and expertise. Nice job.

Great company, amazing Service! This is the fifth time I have used Right Away for an issue with my A/C units and furnaces for multiple properties, and Edwin the hvac technician has been great! Very knowledgeable, helpful, and always goes above and beyond! I will definitely be recommending him and Right Away to my friends and family, no other company can top their customer service and knowledge. Such a great company to work with!

Avantel Plumbing installed a new water meter in my home and did an excellent job. Their team was professional, courteous, and completed the job to my satisfaction. I would highly recommend them for any plumbing needs.