Best Repiping Gas in Chicago IL

Anthony and his partner were complete professionals. Each time they entered my home they put on shoe covers and used care to not make a mess. Everything throughout the process was thoroughly explained and I am confident the issue was resolved.

I had a pretty big leak so I called. Within 2 hours Bob was out fixing it, and he fixed my other 5 small leaks with no problem! It wasn't a big job but it was important to me so it became important to Bob. I couldn't have asked for better service and very reasonably priced. I wouldn't hesitate to call again.

A+++

Here's my personal opinion and why i think you should consider any other plumbing company besides APEX - Poor care for customer service. They're disrespectful, awful communication, and lie and make false promises of solving the problem.

I hired them to address my low water pressure in my multi-unit building. At the time of estimating the job, I was extra clear that pressure is my underlying problem and gave them as much information as I could. They said they could do the job and solve my problem because it seems like my rising pipes were really old galvanized piping. 2 days later they started and collected half the payment over the phone through credit card. I did not allow them to keep it on file and said I would pay again at the end of the job.

They started and finished 3 days later but I still had little to no water pressure and after getting frustrated that they couldn't solve the problem, one of the plumbers blew up on me and said the contract was complete because all it said was the risers needed to be changed and his job was done and they'd put a LIEN on my house if not paid. Issue was still not resolved and I was out of pocket $10k I find out they charged my credit card and illegally stored my info when I asked not to.

The owner/boss comes the next day and says he'll try to find a solution and all he did was simply walk to the main city pipe and say this is another $30k job because you need to change the main pipe but he'll keep looking for an answer. 2 weeks go by and he never called, and when i called him he accused me of being impatient and rude. When i asked what he came up with in 2 weeks, he said honestly hadn't given it much thought. This whole time my walls are still torn out and I have families living here. They also never provided me the copy to the contract until my last conversation with the owner.

I can understand if it was 1 employee, but the owner himself provided this type of service - which says a lot about the company. Save yourself the trouble, pay a little more and go with any other plumbing company.

Mike and Ryan excellent service for my sewer drain and rotting out

Bill and Mike got the job done right, very professional and efficient and polite as well, I will use them now instead of four seasons.

The team at Avantel Plumbing recently installed a new backflow preventer in my home and I couldn't be happier with their work. They were efficient, knowledgeable, and left the work area clean. I would definitely use their services again.

Captain Rooter’s entire team is professional, responsive, and upheld their 30 day guarantee to the T. Thank you for being a service that I can trust.

Very professional, knew exactly what they were doing. Cleaned up afterwards and left area almost like they were never here.