Best New Bathroom Design in Chicago IL

I have several complaints about service to replace a broken water heater:
1. I discovered J Roque charged me $400 over the listing price of the new water heater. I discovered this by doing internet research and matching the Model Number with unit sold to me on a plumbing supply website. When I asked Mr. Roque to see the invoice for the unit he purchased and sold to me, he refused to show it to me.
2. Mr. Roque estimated that the work to install the water heater would cost $500-$1000 for labor and supplies plus the cost of the new water heater. Mr. Roque's men didn't know how to install the unit, they took more time to install than estimated, and I overheard them calling the manufacturer for help several times. Mr. Roque billed me in full for the extra time at $2700. His men also damaged my ceiling and floor in trying to install the new unit. When I challenged Mr. Roque about the damage and the bill, he yelled at me and refused to reduce the bill.
3. I refused to pay the bill in full, and Mr. Roque immediately put a lien on my property causing me additional hardship.
This is without a doubt the worst plumbing service I have ever worked with and I will never go back.

Mo came within 24 hours of contacting him to fix a couple of patches of water damaged ceiling. He did a great job repairing the ceiling and was very friendly as well. He even checked out the plumbing work we had recently had done in our bathtub and added a bit of silicone to make sure we definitely wouldn’t have more leaks (at no extra charge). I would definitely recommend Mo to others as he is skilled and reasonably priced.

Jerry is an amazing plumber. Very happy with the service and price was very reasonable.