Best Frozen Pipes Thawing in Chicago IL

Recommend Go-Rooter for everyone to use. I had a leaking toilet issue in the rental place and I called Go-Rooter. Alex, the plumber, gave a quick call back and provided me his availability for the same day. The communication was efficient and easy. During the work, he provided me the timely update on the work via phone when I couldn't be there. He also sent the photos of the clean up and the root cause of the problem as I requested. The entire process was smooth and clear. The charge is also flat rate based on the work.

We had Mike out this morning to repair our sump pump. Basically an emergency plumbing issue that couldn’t wait. He was prompt, fast and explained everything in detail. We are now back up and running! Thank you!

I haven't seen a worst service of this kind ever. The entire staff is super-rude, especially the owner, they don't pick up the call and if they choose to call back, they take their own sweet time , sometimes 3-4 days.Then, the owner itself is not on the same page with their own plumber. In the end, they didn't do anything to fix the issue and eventually had to hire another plumbing service after wasting whole month with them.Avoid them as much as you can.

I paid $95 to John to diagnosis my sewer gas smell in my house which can be hazardous. He did not provide a diagnosis for what my issue was, mainly gave me a bunch of “maybe it’s this” or “maybe it’s this” or your house is just old and your going to have to replace the whole main pipe through the house resolve the issue. This was all in a span of 15 min and I gave $95 for this service call, so basically was left with more questions than answers. I even started to question my career choice, and thought about going into plumbing business and tell 9 out of 10 people what he said and make a quick $95 in 15 min. On the contrary, with Kennedy Plumbing located in Alsip, they were able to come in and find out what was going on and why I was getting the smell. They found out it was the P trap in the ground and gave a few options and how I can contain the smell until I’m ready to do the repair. Again, I highly recommend Kennedy plumbing!