Best Thermostat Wiring in Chesapeake VA

Requested estimate on installation of Ductless HVAC system from Smith & Keene and two competitors. I expected S &K to be highest because they were most established company. I was pleasantly surprised by knowledge and concern for ours needs. They pointed out things I had not considered and in the end they were the lowest quote. The installation was done on time and completed with respect for our requests. Smith & Keene exceeded our expectations every step of the way.

After 1 hour comfort left me with a blown AC and told me they’ll be back in a week to give me a second opinion I got lucky. Marvin was working next door with comfort counts. I asked if he could take a look at my unit. It was 5 o’clock in the afternoon and he had every right to say call the number and make an appointment. To my surprise Marvin said let me take a look. He diagnosed the problem In 5 minutes. The other company was here on the phone with tech support for 5 hours. I would of been happy with just this but then Marvin went above and beyond and checked if my unit still had any warranty left. It turns out it did. He returned two days later on a handshake with the part and had my ac working in an hour. I can’t express how truly thankful I am for Marvin and comfort counts. I have no doubt 1 hour heating and cooling was gearing up for an entire unit sales pitch and I was desperate in a heat wave with no AC and probably would of fallen for it. THANK YOU