Best Repairs Back Flow in Chesapeake VA

Greg was excellent customer service wise, and with labor as well. He was very personable and did great work. The only complaint I have is unrelated to Greg completely, but with the company itself. The rates and amount due by the end of the service was very confusing and I ended up spending over $200 more than I was estimated. The company was very kind in offering me a $50 credit on top of the coupons I was already able to apply. Although I’m disappointed I spent more money than I planned on, I am very satisfied with the customer service from everyone involved.

I had called to find a aeration adapter to fit my bathroom Delta faucet. I needed a 13/16 fitting with a hose adapter on the other end for my fish tank maintenance system. I couldn’t get this anywhere else in any big plumbing stores near me otherwise I would’ve. The gentleman knew what I was looking for and what I needed to do with the faucet adapter because he had fish as well. Anyways, I called to order this part and they said they would place The order and I told them I was leaving for vacation so I would come get it upon return. I hadn’t heard anything from them in 2 weeks. I called them when I was back in town, only to talk to the same gentleman to say the part they ordered wasn’t made anymore from the distributor. Ok, fine. Supposedly, he placed another order through some other company and said he would call as soon as it came in. Didn’t hear anything in over a week. Called back again, talked to some other gentleman and said don’t know where said guy is at the moment but we did get a truck in and we will let you know if its there....well I had to call back, again, only after 3-4 hours and before they closed. The man I had been talking to since the beginning of this said we will call you as soon as we get it in, it’s not on this truck. Guess what.......still waiting for said call. Friendly people but complete waste of time, never did get this special order part.

Not repair, but replace. 2 existing boilers 30+ yrs. old. 12 unit co-op. Replaced the aging old boilers with mount on the wall On demand tankless boilers. 95+/- energy efficient Bradford-White units. John and Mark were responsive, reliable, cleaned up after...excellent job. Would and will certainly recommend calling Mark Parker for your HVAC needs. Outstanding!!