Best Power Lines in Charlotte NC

We had an awful experience w 1st Choice Plumbing and insisted our home warranty send another company. Luckily, they sent us IRV. Malik has been so lovely to work w/ as well as the Front Desk staff. Malik came twice to our house- each time he was on point, on time, professional, and efficient. He even answered questions we had about the work that 1st Choice Plumbing did, he noticed they didnt set up our water heater correctly, and he fixed it which wasnt even related to the problem Malik was called to do. Most importantly, they charged us what was quoted at the beginning of the job. The price didnt change halfway into the job or after it was done. They stuck to their word. These comments might seem basic, but we found out the hard way w 1st Choice plumbing that qualities Malik showed are not to be taken for granted. IRV is raising the bar compared to what other plumbing companies are doing. We will definitely be calling IRV for any future plumbing concerns.

Becareful this company, they overcharge you and not handle business professionally. I had sewer emergency on 6/1/22, they came and gave me estimate $12,000. They accepted cash for $9000 but I paid similar repair $4500 year ago. It only took a little more than half day and 2 people. $9000 is way overcharged. They gave me invoice but my insurance company asking for “ just part of the invoice for the excavation the detection of the leak and the put back for the cement not the entire invoice”. I requested it more than a month ago, my insurance company requested it through email and I called them 3 times. They still didn’t generate the part invoice I need as today 8/2/22. This company is not professional handled and they will scam you if you let them.