Best Maintenance Agreement in Charlotte NC

I'm annoyed. I had an appt from 8am-11am today. Took time off work to be home. Was called and kindly asked if I could move my appt due to an emergency. I decided that was fine and took the rest of the day off work. I was assured they would take care of me. The gentleman arrived (after the end of my new appt timeframe) and was very friendly, however, after no more than a minute he informed me that he couldn't fix what we needed. He said he was going to step outside and see if they needed to charge me a fee for coming out. I assumed after being so accommodating with my day that I would not be charged for the 1 minute appt. WRONG. They charged me $41.83 to simply walk in the door of my home and walk out. Not only did you not get a repeat customer, I will never recommend this company to anyone. I am beyond annoyed at this experience.UPDATE: while I appreciate your reply, my check was still cashed, and I literally got nothing from you. I’d like to know what information you received from the plumber that ran the call that makes you think it warranted a $41.83 fee from me.

I have used HELMS PLUMBING several times. This time I had all water lines replaced because of age and continued leaks. I have used other plumbers over the years but HELMS PLUMBING has beat them all! They take pride in their work and give it 110%. They explain what they will be doing. They treat you as a friend and not just a job number. If you need plumbing work done, call HELMS PLUMBING now. You won't be sorry.