Best Emergency Response Plumbing in Charlotte NC

This is the second time I’ve called Queen City to come out and look at my HVAC system. Each time they have been nothing but friendly and helpful finding the issue and fixing it the same day, highly recommended!

Be aware of minimum charges not disclosed upfront! I called to setup an appointment to replace my house filter in my crawl space and to look at my kitchen sink due to low pressure. I was told there was no service fee, and the estimate was free. However, when they came out, the worker simply started and completed the work without notification of what the charges would be. I was shocked to see the bill for $255 when it only took 20 minutes, and I even provided the filter. I was told later the $255 is the minimum fee for work performed. I sure wish this was told to me upfront as the bill was 2-3 times the cost of the same work I had done by other companies in the past. The fee was way too high for the minor work completed and it was not disclosed upfront!