Best Swamp Cooler Shutdown in Albuquerque NM
Yesterday your technician was very professional and affable. He was very helpful, and it was clear he wanted to make sure things were done right.However, today, Mr. Wallace seemed not quite so friendly. At times he was gruff with me. When they were done, he seemed to be in a hurry to leave. I stopped him because I started my washer and it did not seem to be getting any water, (This same thing happened the first time someone came out,) At that time, he said goodbye and started to leave. I stopped him until I could be sure it would work because I was wary of his attitude. After several tries the washer did indeed get water. However, Mr. Wallace made a comment that upset me. Maybe it is just his way, but he went out to his truck while I was waiting for the cycle to stop and said he wanted to take a video when the washer started up. The way he said it made me feel as if he thought I was making things up when, in fact, I just wanted to avoid another call. I had to go out to the truck to get him and he was talking to someone on the phone, but he came in while I restarted the washing machine.In the past, I have had no problems with your tech but this last week has not been so good.
7900 Jacs Ln, Albuquerque, NM 87113
George was extremely helpful and professional. He took time to explain what was wrong and how he fixed the issue. He gave helpful recommendations. We will definitely be going back to George and the Signature team.
3430 Pan American Fwy NE, Albuquerque, NM 87107