Best Backflow Testing in Buffalo NY

Awful experience. I had a clogged drain in the basement, causing ALL kinds of water (and other waste) to come back in. I called them for a snake, and after about 40 minutes, he told me they hit an obstruction at 80ft. and had to come back with a camera. After the $175 i spent on the snake, the start with the camera and hit another obstruction at 24 ft. After 20 minutes, they charge me $260 for the camera, and all i got was spray paint on my patio of where the needed to dig. I was told they would have to dig in spot A, to get to the pipe in order to find spot B, where they would dig again. They would send a guy out to give me a quote, which would be anywhere between 5 to 10 THOUSAND dollars. At this point i am already in the hole $470 with these guys and i have no results, information etc.

I called an EXPERIENCED PLUMBER from another company, and he not only educated me on the matter, but was surprised at the lack of experience from Hertel Plumbing.
Hertel Plumbing should have
.......NOT recommnended a camera, as a camera would not make it past the trap outside the house.
........LOOKED AND LISTENED for the snake outside to find the clean out in the yard that would have made things ALOT EASIER.
.......REMOVED THE GUTTERS from the drain, in the meantime, take your gutter drains out of the downspout, as rainwater is better in the yard than backing up into your basement!.

After 2 days NO ONE from Hertel Plumbing came to give me a quote, as they said they would, while i sat there with feces in my basement. They just took the $470, and took off!

LUCKILY, the experienced plumber i called snaked the drain clean for $150 and the problem was SOLVED. In addition, he showed me where the clean out was in case i needed to snake from outside the house.

Hertel Plumbing told me i had a collapsed pipe and a faulty sewer system that would require digging 2 holes to cost between $5,000 and $10,000!!!! After they had taken me for $470.

THE EXPERIENCED PLUMBER pulled out 15-30 tampons that caused the problem, during a simple 20 minute snake session. THAT WAS IT.

Moral of the story, avoid Hertel Plumbing and don't wash tampons down the toilet.

I hope you find this useful, as plumbing problems are never fun and very stressful.

Dyllon showed up early and was very attentive when I was expressing concerns and asking questions about my electric issues. I feel well informed about what steps need to be taken and was happy with the quote I was given. Looking forward to getting the work done and having one less major thing to stress about.

Had a very positive experience with Larry and Janine's Plumbing that I wanted to share with anyone considering using their services.

He did a fantastic job solving a persistent problem we have been having with a clogged drain in the kitchen.

Several other plumbers attempted to fix it but never found the root problem.

Larry figured out the reason it was a continual problem and now we have a permanent fix. He was straightforward, honest and affordable. He will always be the guy we call from now on.

I would recommend Larry to anyone who is looking for a great plumber who is not out to rip off his customers, does great work and has the experience to know how to solve the problem. Thanks, Larry!

Tim Weir and Mary Deney, West Seneca, NY

One star is to much for this rude man. I tried to solve the problem before I called them. The whole time he was at my house he picked on me that I was not a plumber and that I thought I knew what I was doing. I will never use this company again or recommend them. Way to overpriced on top the bad attitude.