Best Tankless Water Heater Installer in Boston MA

This company was recommended by a friend. David was polite, professional and knowledgeable. All work completed the same day.

On a recent Google search for water heaters I found Boston Water Heaters and requested service. It was nice to see an owner actually answer the phone and speak to me directly. Not only was the service prompt but professional. Rich did an amazing job with our new water heater installation. It far exceeded our expectations. It is the most efficient water heater we've ever had. It is nice to see the personal approach taken by Rich and that family businesses still exist and you don't have to deal with a large company. I would highly recommend Boston Water Heaters to anyone in need of service. You will not be disappointed.

Rich was an absolute pleasure to work with from start to finish in our process of replacing an old hot water heater. Rich was responsive to our initial phone call, provided a great itemized quote and was transparent about the entire process, including permitting (which many other plumbers we called were not), installation times, and old hot water heater removal.

As soon as we finalized the quote Rich got started that same evening in the permitting process and was able to install the water heater the next day early on a Friday morning. During the installation Rich clearly pointed out the process that he would take to remove the old water heater and how he'd install the new one. He even corrected an issue with water heater placement that will now allow our other neighbors in our condo unit to more easily service their units in the future. Within a few hours our new hot water heater was humming right along and we had improved hot water temperatures right away.

I will be using Rich for any future hot water heater or boiler needs in the future and highly recommend him to anyone looking for these services!

Rich is a Master plumber and a great person to work with. He is responsive, professional and competitively priced. What really stands out: the high quality of his work and his genuine personality. He makes certain that you understand the process and is just nice to talk to. He makes certain that everything is taken care of on site and then follows up with you afterward. He is clearly passionate about his work and cares about his clients. I will definitely call him the next time I need a plumber!