Best Heat Exchanger in Boston MA
Plumber
I'll start with the positive: The workers who came out were courteous and professional, and they did excellent work.
My problem here is that the price was OBSCENE.
I called them out to replace the kitchen faucet, which had broken. It's a job I'd normally do myself, but I just had wrist surgery. I had already shut off the water and disconnected the faucet, so all I needed them to do was remove the old faucet and install the new one, which I had already purchased and had on hand.
When they arrived, they quoted $605 -- SIX HUNDRED AND FIVE DOLLARS -- plus the standard $99 truck charge. So my options were to pay them a hundred bucks to do nothing and go look for another plumber who would do it for the $200-300 I was expecting, and lack a functioning kitchen in the meantime. Or I could grit my teeth, pay them a little over $700 to do one of their easiest jobs of the day and at least have a functioning kitchen right away. I opted for the latter.
As predicted, they were here less than an hour.
Adding insult to injury, they tried to upsell me on a $200 annual membership that would provide a 20% discount on this and any future work.
As I noted at the outset, the work they did was excellent, and I have no complaints there. It simply should have cost half or less what they actually charged me, and that left a poor taste in my mouth.
www.trust1services.com
My problem here is that the price was OBSCENE.
I called them out to replace the kitchen faucet, which had broken. It's a job I'd normally do myself, but I just had wrist surgery. I had already shut off the water and disconnected the faucet, so all I needed them to do was remove the old faucet and install the new one, which I had already purchased and had on hand.
When they arrived, they quoted $605 -- SIX HUNDRED AND FIVE DOLLARS -- plus the standard $99 truck charge. So my options were to pay them a hundred bucks to do nothing and go look for another plumber who would do it for the $200-300 I was expecting, and lack a functioning kitchen in the meantime. Or I could grit my teeth, pay them a little over $700 to do one of their easiest jobs of the day and at least have a functioning kitchen right away. I opted for the latter.
As predicted, they were here less than an hour.
Adding insult to injury, they tried to upsell me on a $200 annual membership that would provide a 20% discount on this and any future work.
As I noted at the outset, the work they did was excellent, and I have no complaints there. It simply should have cost half or less what they actually charged me, and that left a poor taste in my mouth.
11-17 Newbury St #2, Quincy, MA 02171
Plumber
Worst experience ever. I do not recommend.
highqualityplumber.com
Boston, MA
Plumber