Best Drain Traps in Boston MA

Great job. Very satisfied

I used High Quality Plumbing to replace my old boiler system that provided water for both the heating and hot water systems. The boiler was completely inoperable and the house was without hot water (and heat but it was May).

Simon came to my home to evaluate the existing system. After discussing with him what I thought I wanted and needed, Simon educated my on my options. This was an important step in the process as the solution I was interested in was tankless and high efficiency. Water quality plays an important factor in these systems.

It was during Simon's initial visit that decided I was going to use High Quality. Simon stressed wanting to get things right, not only from the standpoint of installation but also ensuring the system we were evaluating was the right solution for my home. Within 24 hours, Simon sent an extremely detailed quote with all the secondary and tertiary things needed for the installation. The quote came in $1000 under a quote from Winters Home Services (3 options, all very boilerplate).

After accepting the quote from High Quality Plumbing, Simon immediately came out and installed a 20 gallon hot water heater as a temporary solution because I had been without hot water (the reason why we were getting the boiler replaced).

Work started on time and was done the exact day Simon had scheduled. Inspection was passed without issue. He and his team were very clean and respectful.

On time, clean and professional. Great job! Thank you again.

I got a call from a plumber who said he could come out and fix and/or replace my hot water heater the same day (I had bought a new one to have installed). He said he could be over shortly which of course made me feel ecstatic. He double parked his car and walked in the door and looked at my hot water heater for 1 minute, and said his boss would come back tomorrow to fix it. He charged me $125.00 service fee but said it would come out of the final bill. Of course, no one showed up the next day so I canceled that check.

Total rip off.