Best Ac Installation in Boston MA

I have used Rich for over 10 years for various plumbing needs, including water heater installations. Rich is a real professional who not only loves what he does, does it well, but also really cares about his customers. Last night, my water heater kicked the bucket. I called Boston Water Heaters at around 9 pm to leave a message and Rich answered. Yes, he answered at 9 pm. Rich fit me in and came out today to install a new water heater for me. He came when he said and charged me what I knew to be a fair price. I will not use anyone else for this service. The care he has shown to me when I've been in a pinch has earned him my loyalty as a customer. Thanks Rich!

Very unreliable - does not show as promised, does not return calls. Spare yourself some time and find another company.

Rich was fantastic and we're thrilled to have found him and his company. We discovered our water heater was broken when giving the baby a night bath and Rich replaced it the next day. The replacement required some additional pipe work and Rich did the job quickly and reliably!! Cannot recommend highly enough and look forward to working with Rich again!!

Rich is a consummate professional. He completed an oil-to-gas conversion for us when our oil boiler failed. He thoroughly explained the process to us and was present throughout the process when other contractors needed to be involved. Rich was communicative throughout the process and considerate of our needs. He ensured that we were not without hot water throughout the furnace transition process and worked around our family schedules. We are very pleased with the final set up and are very grateful to Rich and Lori for their guidance, kindness, and conscientiousness throughout the project.