Best Water Filtration in Washington DC

I have used Al's Twin Air for several years for all my HVAC needs, for my primary residence and rental property. The staff are always professional. They arrive on time, complete the job as promised. The lady in the office is excellent. When I called requesting emergency service when my air conditioner died during the extreme heat, she worked her magic (lol) to get someone to my home very quickly. I have recommended Al to all my friends. They have had the same professional experience.

Person I spoke with promised to call back but never did. Hired someone else.

Technician #1165 was very prompt and courteous. He explained what was necessary in order to clean my kitchen sink drain and how he was going to accomplish this. Also he cleaned up his work area when he was finished.

We’ve had several jobs done by Arlington Plumbing Heating and Cooling. Each and every time they've come out, they were extremely responsive, punctual and professional. They consistently call ahead to confirm our appointment and arrive on time. Even when we had an emergency involving an issue with water in our basement (due to a sump pump malfunction), Arlington Plumbing Heating and Cooling recognized the urgency of the situation and came out the very same day (on a weekend). Their quality of work and service far exceeds our experience with other, well-known large companies we've hired in the past. As consumers, we aren't all knowledgeable in these trades; however, Arlington Plumbing Heating and Cooling has accurately identified the cause and source of the problem each time, without guesswork. They described the available options to remedy the problem, with pros and cons for each, giving us the opportunity to make well-informed decisions, without any surprises. Their work has always been meticulously executed, with efficiency, outstanding quality and results. Best of all, their prices were fair and reasonable. There were no hidden charges. Thank you!

I called Plumber in DC this morning after the tenants in our basement apartment informed us that their toilet was blocked up. Plumber in DC told us that a plumber would be dispatched within an hour or two if we would pay a $200 emergency fee. We agreed to the fee. Two hours later, Plumber in DC texted that it had accidentally doubled booked our plumber and that we would have to wait another two hours for him to complete another job before he could come do ours. I texted back and asked if I would still have to pay the emergency fee since we were not be treated as an emergency. Plumber in DC then called me and berated me over the phone, angrily telling me in a loud voice that, yes, we would still have to pay the fee and that I needed to remember that the customer is not always right. And that is a quote. He literally would not let me get a word in edgewise, yelling at me over the phone while my family sat around me listening and absolutely stunned by his behavior.

Were it not for our tenants, we would have cancelled the appointment right then and there and used the bathroom at our local McDonald's for the evening while we looked for another plumber. But we would not do that to our tenants. So we tolerated the behavior and did not cancel.

When the plumber arrived, he was from a company in Fredericksburg, Virginia -- 50 miles and more than an hour from DC. He told us it would cost $550 on top of the $200 emergency fee before he would even begin to snake the pipe. Again, at this point we had little choice but to agree. The plumber worked for about 1.5 hours, charged us $750, and told us afterwards that while the blockage was clear for now he couldn't guarantee the work because he wasn't sure if he'd actually fixed the problem.

So we are out $750 for 1.5 hours of work with no guarantee.

In sum, consumers should be aware that Plumber in DC is not a DC plumbing company -- it is a dispatching operation for plumbers all over the region. It is also very expensive, incredibly rude to its clients, and does not guarantee its work. Never again.