Best Gas Fitting in Washington DC

Adam spent the morning at our house testing our water heater. After many hours, including Kirk coming by to consult, they left without charging me at all! Adam is so friendly and helpful. I highly recommend Durance Plumbing!

I have lived in Alexandria for over 25 years and have been a customer of Kesterson's throughout the years. Recently, they installed a hot water heater in my home that was significantly dented. I called them immediately to express concern and six weeks (and over ten phone calls) later, I have yet to hear back from the owner, as requested. I have spoken with the manager several times, and he has handled this situation very poorly. The best thing about Kesterson Plumbing that I can report is the wonderful woman named Blair Armstrong who answers the phone. She is kind and professional and has been the only person at Kesterson Plumbing to be responsive. I hope they know what a great employee they have and are rewarding her for her excellent service.

Now I am in Russia, on a business trip. However, I want to leave a positive review about this company. You know, they are the best plumbing company in DC. I always use DC PLUMBING services and recommend you. They are experienced and polite people.

Horrible customer service. In my initial call, I mentioned to them that I need weekend and emergency service.
The plumber made me wait one hour and didn't inform me about the delays, so I had to call and reschedule the appointment for the next day.
The next day, I called 3 times to confirm my appointment, and they kept saying someone will call you back. However, no one called me back regarding the rescheduled appointment. Won’t bother to call anymore.

Very positive experience. Came on time and fixed both toilets. Nice guy.