Best Gas Fitting in Washington DC

Can't recommend these guys enough. For 3 of the 4 issues I've had, they've talked me through how I can fix myself. A great local business.

Excellent work and customer service!

I called Plumber in DC this morning after the tenants in our basement apartment informed us that their toilet was blocked up. Plumber in DC told us that a plumber would be dispatched within an hour or two if we would pay a $200 emergency fee. We agreed to the fee. Two hours later, Plumber in DC texted that it had accidentally doubled booked our plumber and that we would have to wait another two hours for him to complete another job before he could come do ours. I texted back and asked if I would still have to pay the emergency fee since we were not be treated as an emergency. Plumber in DC then called me and berated me over the phone, angrily telling me in a loud voice that, yes, we would still have to pay the fee and that I needed to remember that the customer is not always right. And that is a quote. He literally would not let me get a word in edgewise, yelling at me over the phone while my family sat around me listening and absolutely stunned by his behavior.

Were it not for our tenants, we would have cancelled the appointment right then and there and used the bathroom at our local McDonald's for the evening while we looked for another plumber. But we would not do that to our tenants. So we tolerated the behavior and did not cancel.

When the plumber arrived, he was from a company in Fredericksburg, Virginia -- 50 miles and more than an hour from DC. He told us it would cost $550 on top of the $200 emergency fee before he would even begin to snake the pipe. Again, at this point we had little choice but to agree. The plumber worked for about 1.5 hours, charged us $750, and told us afterwards that while the blockage was clear for now he couldn't guarantee the work because he wasn't sure if he'd actually fixed the problem.

So we are out $750 for 1.5 hours of work with no guarantee.

In sum, consumers should be aware that Plumber in DC is not a DC plumbing company -- it is a dispatching operation for plumbers all over the region. It is also very expensive, incredibly rude to its clients, and does not guarantee its work. Never again.

All Around Plumbing installed our plumbing in our new build ten years ago. Since then, we've had over $90,000 in malfunctions with our plumbing. Each time I have called for their help, their emergency service has been days later than any other service provider. On the rare occasion they have come to our house, their plumbers are completely unprofessional and haven't taken any blame for their horrible service.

There is no way that All Around Plumbing should receive any stars. DO NOT USE THEM.

I've been using TIm & co. for about 8 years. Every job has always been done well, and they are very responsive over email / text.