Best Video Inspection Main Lines in Virginia Beach VA

Robin at Baybreeze made a shocking number of mistakes when hired to fix an exterior gas leak, dragging out what should have been done in 3 days to a full 3 weeks.

After ‘fixing’ the leak the first time, we learned from the city that his work failed inspection, and the lines were still leaking. After ‘fixing’ it a second time, VBG turned our gas back on, but the technician discovered an uncapped line spilling out beneath our deck. Had the technician not caught this and corrected Robin’s negligence, the consequences could have easily been catastrophic for us.

After coming out a third time, the leaks were finally fixed and the lines capped, but he proceeded to install a valve he’d removed earlier for no clear reason (it wasn’t the one leaking) in the wrong spot, and we ended up once again with gas cut off to our gas pack furnace, and our tankless water heater.

After all of this was finally settled, he proceeded to overcharge us by about $250 above what we’d agreed upon, citing the cost of a second pressure test (a test that would not have been necessary had he simply done his job right the first, or even second time around).

Robin was full of excuses at every turn, but all in all, based on my experience he and his company did not demonstrate the competence or reliability necessary to safely work on natural gas. I feel he left my home and my family at risk, and I cannot recommend that anyone hire him in the future.

Excellent service from Garnet - he was able to repair 2 tricky segments of old copper pipe in less than an hour. Would highly recommend.

Fast and nice person

We've use Roto-Rooter in the past.You can count on them being there as quickly as possible. The plumbers are polite, hard working and eager to please. Also, up front about all cost! I'll recommend them every time!