Best Prevention Frozen Pipes in Virginia Beach VA

Minus one star for not coming when you were requested. I don’t like that Very poor customer relation. Requested service between 12 noon and 2 pm. Tech didn’t come till almost 2:30. I feel the blame here is on dispatch. I spoke to dispatch at 1:35 and he was just sending a tech from the beach area to my home then. He said I’m sending someone now but its gonna be awhile before they get there as we are at the beach. I can make it to the beach in 20 minutes from my home. After the tech arrived, he listened carefully to my issues and unclogged my kitchen sink over the next 1 1/2 hours working very diligently and tidy

This review is not based on their quality of work as I did not end up using them after receiving a quote, and is instead based on the quote I received. I wanted a drain put into slab for a shower. They quoted me roughly $5,250 to put in one drain. In this quote nothing is itemized. Just quantity: 1 price: $5,250 with a list of things they would do. There was no estimated material cost or labor cost in their estimate. They expected me to accept their high price with no good explanation on why it cost that much. After getting a quote from another company I was told the way A-1 wanted to do it was not at all the easiest way (they wanted to break up all the way to my toilet, have the new drain go to the toilet and run a new vent line to the attic and connect into the existing vent stack) since there was already a vented shower drain pipe of adequate size right behind where I want to put the the new shower drain that would require less slab to be broken up, less materials, and less time than the work a-1 was trying to do. The new company quoted me over $3,000 less than a-1 and they are even doing the supply line work that a-1 didn't include in their quote. A1 sent out an inspector for the quote but then the inspector relied on a plumber who was not even on site to tell him what the quote would be and the best way to do it. Turns out the actual best way to do it is to hire another company other than A-1. Will not consider this company again.

Mr Hunter tech 7200 was professional and friendly.

Mr.Keenan provided Excellent service, very knowledge of troubleshooting my situation that I couldn’t figure out and would definitely recommend his service. He definitely deserves 5 Stars.