Best Cooling Units in Virginia Beach VA

Trevor and his helper were professional and friendly. It was a delight to have them in my house. I’d recommend this company to anyone!

Update 2: Well, a couple days after A-1 replaced the capacitor, the AC fan motor wouldn't come on so I engaged an alternative company. The tech replaced the capacitor (again) and mentioned that it looked like the original capacitor wasn't ever replaced. Curious. A week or so later my AC has stopped working entirely. It seems A-1 installed the incorrect capacitor and the second company just swapped one for one like is expected. A-1's mistake has now caused me two separate AC failures in the course of a couple weeks. What a waste of money and horrible experience this has been.

Update: A-1 has gotten in touch with me and has lowered the price to a much more reasonable sub-$600 figure. Considering it's middle of summer and an emergent call, I do feel this is a much more reasonable cost for the work done. The tech and office staff were kind and respectful but I do feel that without this review and the follow up from office staff that I would have overpaid for the work done.

Original post:

Had A-1 come out after an unexpected HVAC unit compressor failure. They charged nearly $600 to install a new capacitor claiming they did a low voltage ground check and another $600 to install a hard start kit. The material cost is less than $50 and it took them less less than 10 minutes. And I don't think I ever saw them even use a multimeter. Over $1100 for about 10 minutes of plug & play electrical work? I regret ever calling them and wish I had done it myself or called a more reasonable company.

Edit - Just went out and looked at the work they did. The hard start kit (little black clyinder in the pic) wasn't even secured to anything. Just stuffed into the wiring. Not the quality of workmanship I expected.