Best Septic Tank Inspection in Stockton CA

We had called this company to come out about a month ago and we wanted them to diagnose our septic leak in our backyard that was coming from a root that had punctured our septic pipe however when Nelson and Rene came out, Nelson was the supervisor and he seemed more concerned about trying to sell us a service that we didn't need along with not diagnosing re-issue correctly and was instead acting more like a car salesman then he was a concerned and caring plumber. We were originally told that we were only going to be paying $460 for the diagnosis and to help get our snake out of our line which was stuck and we ended up paying over $800 and to make things more disappointing Nelson told us that he would come back within a few days to follow up with us which never happened. I called immediately on Monday because no one came back out and I was told that the branch manager for this area was supposed to call me which I never received a call back and I called again a few weeks later in order to follow up as to why I never received a call and I still didn't receive a call. A week later we had received a bill from Roto-Rooter that said that we owed another $400 which was completely incorrect and it was claiming that we owed for work that was never even done to our home and so I immediately called back and complained about this and finally received a call from a manager and they claimed that they were going to take the additional $400 off of our bill. The manager didn't seem to show any concern at all that we were not only overcharged but we were originally charged for work that was never even done in the first place!! I would not recommend going with this company but instead go with Phil and Paul's plumbing which do much better work and they are a lot more honest and straightforward up front than this company!! Roto-Rooter only seems to care about making sales more than actually taking care of your plumbing concerns!!!

I was happy with the technician's work.

Reached out to Jacob's via Social media platform recommendations. They did a fantastic clean and professional job for a clogged drain in West Sacramento! Highly recommended thank you!

Charles is a very reliable and trustworthy worker, and his skills cover much more than the routine repairs. He has helped with a variety of issues around our house including everything we need to eventually put our house up for sale.
He offers up front quotes that are very fair, and stays true to his quote. He’s a very trustworthy, skilled and fair person.

Great company. Honest.
Second time I have called them and have done repairs fast.

He doing great job.oñ time service.