Best Free Consult in Seattle WA

I was very impressed with Carl's work. He arrived on time, was professional, knowledgeable, and personable. I really appreciated that he took the time to listen to my concerns, explain what the issues were and how he was going to fix them. He even went out of his way to go back to the shop for additional heavy equipment needed to completely finish the job. I would definitely recommend this company and will call them again for any future repairs. Thank you!

Unprofessional, sales and Operations are pretty disconnected.. our estimates were all wrong by the sales guy.. and the operations guys asked for more money after they inspected the house on the day they came to do the job.. which was extremely un professional and unexpected n shocking.. Inspite of agreeing to pay them what they initially asked for. We had to wait for almost 2 months after the contract was signed for the team to arrive and do the job. Key challenges to look for:
1. Clarify every little detail to avoid confusion - They started asking for more money for jobs like hammer drilling the location where the pipe enters the house.. though our contract clearly indicated that this repiping was included in the contract..
2. They said that the permit clearance is owners responsibility in case things are not done as per code.. how is that even sensible to ask for..
3. The team left without explaining why they cannot proceed inspite me explaining them that we had agreed for this work in totality.. with their sales guy.
4. They do not remove old pipes.. and leave them as is.. to rot for ever.. and attract rodents.. which is totally insane.. I had to accept it.. since I had already signed the contract and this point was not disclosed to me in the beginning...
5. Pl clarify with them and have it mentioned in the contract.. the trunk line size and branch off line sizes.. coz.. i had to literally debate it out.. since they were giving me a size smaller than what was already installed.. which is insane.. (and they claimed that they are trying to solve poor water pressure problem across my bathrooms and water outlets.. )
6. Last, they sublet their work to other companies.. and dont have a team of their own..
Overall..extremely poor experience and a total waste of my time.. and effort to clear the house for them.. Be careful and do your homework before you sign a contract with them..

Quick and efficient.

They did an outstanding job diagnosing and fixing the problem. The price seemed fair given the extent of the work. And they cleaned up afterwards, which showed me they really care about their work. I highly recommend them.