Best Heat Pump Tune-Up in Santa Ana CA

Excellent plumbers.so polite and helpful

I was so impressed with the quality of technical expertise and exceptional communication that I have to write a review!

I got reminder calls and texts and Tony Dam showed up on time for a free service inspection. He spent 2 hours assessing issues with our old AC system that had stopped working. Even being way over usual time, there was no charge.

He was able to do a patch to get it going temporarily. He called me 3 times to explain what he was finding and doing and was super patient with my questions until I got clarity on what was broken and why it wasn’t a simple fix.

In the end he gave me repair and replacement options with over a page of typed comments and his recommendations. This helped me get other quotes - but found that the prices they gave were very competitive.

A day later when I had questions Tony answered my text on a Sunday. They really care about customers and getting issues handled ASAP.

I plan to do more business with Dial One for my other properties and feel lucky to have such a competent service team to work with.