Best Replace Switch in San Diego CA

Lars helped save us on one of the hottest days of the year. So professionaland addressed and fixed the issue very quickly. Everyone at Ideal is fantastic and they are so knowledgeable, I refer them to all my friends and family. Thank you Ideal!

I bought an EV and needed a dedicated 220-volt plug installed. I made an appointment and I was told the tech would be here to look at the job and complete it the same day if I approved. I told the person I talked to on the phone I work at 1030 each day so I needed them here early so I can get to work.The installer came, gave me a reasonable price, and said he couldn’t do the work that day. We made another appointment for the installation to be complete. The next appointment day I received a call around 0800 telling me my installers would be at my house in 30 to 45 minutes. I reminded her that I had work and I was told by the installer he would be here at 0800.An installer showed up with one of the leads to see what was going on and what they could do. The original tech that gave me the quote was not with them and he didn’t pass any information on. I explained what I needed, and they said they needed to order parts. My issue with this is I was told the parts were already being ordered and they would have them to install. A 3rd appointment was made.The lead told me they would be here at 0800 so I could get to work. I get a call at 0745 and the message said they would be here in 30 minutes. I called back after an hour and I was told they are at the warehouse getting parts.They had the job done in under 90 minutes. After they left I went to plug in the new charger and…….. the plug they installed was wrong. The lead took a picture of what plug I was using for my specific charger and said they would install that one.I called after I calmed down and they sent someone out as soon as they could. He came, I showed him what I needed, and he went off to the parts warehouse. He came back and installed the correct parts. He also had to re-do the work of the 2 guys here earlier that day, they didn’t run a 30 amp wire or something to that effect.Everyone I talked to was friendly, polite, and professional, just never on time and lacked communication. They were the only company that came up on home advisor for installing EV related things or I would have told them not to come back and I would have hired someone else.This took my whole day, I had to miss work at the , which cost me money. The reason for 2 stars is the last tech that came last had the integrity, and was honest enough, to fix something he saw wrong.

Had a main water pipe break on my house. Was told by the phone operator I would receive a free estimate. After technician came out and looked at everything he told me he was going to come back with an estimate and that he just had to run to his truck. After sitting around for more than an hour for him to come back with my “free estimate” he finally returned after I called him and asked if he was even still around. He then came back with a quote of 15000 dollars. And I feel he gave me this quote because earlier he asked what I did for work and I informed him that I was in the Navy. To which his response was, “Oh so you got money”. Then when I said I could not possibly pay for that he told me I had to pay a 100 dollar service fee after the operator told me the estimate was free. All said and done my father drove from Northern California a 7 hour trip and he and I fixed the problem for 50 dollars. This place wasted my time and tried to rip me off.

haven't use the service but they are super professional and great customer service!