Best Tunneling in San Antonio TX

Hello all! Toby and Luis came to fix my bathroom sink. They were professional, courteous and knowledgeable about the issue and fixed it in an expedient manner. I would definitely recommend Big City Plumbing, especially Toby and Luis for any of your plumbing needs. Awesome job guys thanks--Michelle

Like so many, our souvenirs from Snowpocalypse 2021 were multiple burst pipes. We looked on Angie’s List for recommendations and Will’s Plumbing & Testing Service was far above everyone else in terms of reviews/stars. How do you even get nearly 2000 reviews and still have 5 stars? By being awesome.First, Susan is an angel, a goddess, and made up of everything wonderful in this world. I count Susan as a best friend at this point. Not even kidding. She is the point of contact for the company, so had been working all weekend fielding calls from desperate, impatient, and understandably angry Texans, yet still made me feel like I was the most important person in her universe. The earliest she could get someone out to us was several days later, but that was to be expected as we were all needing the same help. I received confirmation texts and reminders throughout the entire process and for every appointment. We even received a photo and bio for Herman, the god among men who came and granted us water. He’s family now. The first visit, Herman worked his magic to allow us water while bypassing the greater issues that would require much more time. He’d need to come back later.. This was understandable as the San Antonio area was in crisis and they had to triage emergencies. Suddenly we could flush toilets, wash clothes/dishes & take much needed showers. All thanks to Herman & Co. He came out about a week and a half later to finish the job, which required a second day and maintained excellent safety, work quality, and professionalism the entire time. I just can’t properly articulate our gratitude for Herman and for Susan, who continued to call me with reminders/updates, as well as text. We will never call another company for our plumbing needs.

Rene and his assistant Josh did a great job on fixing my water heater. I highly recommend for all your plumbing needs!

One of the best, if not THE best service I have used for work on damaged pipes underground, quick, responsive and efficient with that right touch of customer service this company performs at a high standard all around